Your request is with your sales rep
Your request is with your sales rep. This does not reserve stock.
You asked for goods from stock. Your rep checks what is servable and quotes the freight. Nothing is charged until you approve. Response time: 24 hours.
The three possible answers
All of it ships
Your rep approves and invoices the full amount. No deposit — the goods exist.
Part now, part later
What is in stock ships; the rest goes into the next production run. Two order codes, two charges.
Nothing available
Your rep offers the pre-order instead, or puts you on the waiting list.