Wholesale channel terms
The terms that apply to every wholesale account and order.
The account
Approval within 2 business days · prices visible only after approval · first order prepaid, NET terms after a credit check.
The order
Stock orders ship once your rep confirms availability · pre-orders can change until production starts · cancellation hinges on that start · a delivery window, never an exact date.
The wait
Immediate notice of any change · substitutions only with your approval · every email tells you how the charge will appear.
Delivery
The shipping fee is given 15 days before delivery, for approval and final payment — or, with NET terms, to start the count · that same notice confirms address, emails and phone · defect claims within 14 days, with photos.
The channel
Resale on Amazon, eBay and Walmart is prohibited without written permission · MAP applies in your store · no territorial exclusivity.
Negotiation
Terms and cancellation conditions are fixed. For any exception, talk to your sales rep.
MAP
Minimum advertised price applies to every SKU. Read the MAP policy.
What are NET terms?
What they are
NET terms let you pay an invoice within an agreed number of days after it's issued, instead of upfront. With NET 30, for example, you have 30 days. They're a trade benefit for established accounts.
Who gets them
Your first order is always prepaid. After that, you can apply for NET terms. Your sales rep runs a credit check and, if it's approved, sets the term on your account.
When the count starts
We send the shipping fee 15 days before delivery. With NET terms, your confirmation of that fee starts the count, so your goods can arrive before the invoice is due.
How to apply
Tick “I'd like to apply for NET terms” when you apply for your wholesale account, or ask your sales rep. Pre-order deposits are always paid upfront: NET terms never apply to them.